FAQ
How we work together?
Refer our website-product page, send us the product description, size and quantity, we will come back you price and delivery immediately. Or you can send us your detailed requirement, we will check our production ability and come back you as soon as possible.
How is the quality assured?
Quality problems usually stem from production process, not from the inspection process itself. To minimize the production problem, we will control all details during every production process, and with a final inspection prior to shipping. We will send you our factory certificate upon request.
Can you provide the complete products and service?
Yes, we provide you complete products and service of all the concerned, if some products we don’t produce, we can associate it for you to meet your requirements in the largest extent. It is our goal to provide you one-stop service.
How long does it take to get a quote?
Usually we will response within one day upon the clear requirements. If we can not quote you immediately, we will come back you email by admitting the receipt of your inquiry.
What benefits we expect, if we buy from you?
China product now has the reputable quality, you can buy our low price products without compromise on quality. Our efficient work team can provide you the warmest service. The high production ability and quick logistic service can give you quickest delivery.
What data should be provided for quotation requirement?
In order to make the quotation in time, please be sure to send us the detailed information of your inquired parts, including the followings:
- Description and specification of the required parts;
- Quantity;
- Destination port;
- Other special requirements.
Do I need an agent to take care of the shipment?
At your request. We can deal with by the term FCA, EXW, FOB or CIF.
If we have other products in China, can you arrange the shipment together with us?
Yes, you can, we are happy to do that for you.
Do you have a minimum order amount?
No. We don’t have the min. order quantity. We grows up together with our clients. But the lower quantity will share the same fixed costs, we suggest our clients to order the quantity with the weight over one ton or the volume over one cbm.
Are you willing to sign non-disclosure agreements in view of protection of your customers?
Yes, to protect clients’ intellectual property rights, we will sign non-disclosure agreements upon requests of the customized products.
Besides marine fenders, relevant hardware and parts, do you also provide other products or process?
Yes, we would like to help our clients in the large extent, even it is over our business scope. We will grow up together with our clients.
Do you have any other business of Yutung Group?
Yes. We have customize industrial parts department, check the link: https://www.yutungindustrial.com. And we have so have apartment for bulk handling, link: https://www.ytconveyor.com.
